Contact & Support
We’re Here to Help
Have a question about your order, delivery, products, or anything else?
Our support team is here to help you have a smooth and easy shopping experience at PetWorldIndore.
Order Support
Need help with an existing order?
We can help with:
- Order status
- Delivery updates
- Order-related questions
- Product or quantity queries
- Delivery issues
Please keep your order number ready when contacting us.
Product Support
Need more information before placing your order?
Our team can help you with:
- Product details
- Product availability
- Size and weight information
- Flavour or variant information
- Product-related questions
If you’re unsure which product is suitable for your pet, feel free to contact us before placing your order.
Delivery Support
Have a question about your delivery?
We can assist with delivery-related queries and help you understand the status of your order.
Important: Open Delivery
PetWorldIndore supports Open Delivery only.
Please inspect your package and product carefully in the presence of the delivery partner before accepting the order.
For complete information, please read our Return & Delivery Policy.
Contact Us
Our support team is happy to assist you.
Customer Support
Phone: (+91) 9826628463
Email: orders@petworldindore.com
Location: Indore, Madhya Pradesh, India
Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM
How Can We Help?
Order Related
For questions about an order you have already placed, please provide your Order Number along with your query.
Product Related
For product questions, please mention the product name or share the product link.
Delivery Related
For delivery issues, please provide your Order Number and relevant delivery details.
Before Contacting Us
Please note that PetWorldIndore follows a No Refund, No Replacement and Open Delivery Only policy.
We recommend reading our policy before placing your order.
View Return & Delivery Policy →
We’re Happy to Help
Your pet’s needs matter to us.
If you have any questions or need assistance with your order, don’t hesitate to reach out.
Thank you for choosing PetWorldIndore!